- What information is collected from you through our Website, including personally identifiable and financial information;
- What cookies are and how they are used;
- Whose data we are collecting;
- With whom this information is shared or disclosed;
- What choices are available to you regarding collection, use, and distribution of your information;
- What security precautions are in place to protect the loss, misuse, or theft of this information.
If you have any questions or concerns with any of the terms or policies described in this Statement, please mail us a letter to the following address:
400 Hamilton Row, Ste. 300
Birmingham, MI 48009
Please be aware that we may periodically update or revise this statement. Please check our Privacy Statement frequently for changes.
What Information do we Collect?
We collect personally identifiable information in order to identify and register you as a USA Underwriters customer. In addition, we collect personal, financial, and product information in order to provide you with services tailored to your particular needs. By learning a little about you, USA Underwriters can deliver more relevant content and product offerings and thus offer you better services.
The information we collect will vary depending upon the function or process you select (for example, quote, request for proposal, email, purchase). Depending upon the function or process you select, you may be required to provide information such as:
- Full Name
- Date of Birth
- Phone Number
- Email Address
- Policy Type(s) and Number(s)
- Mother’s Maiden Name
- Social Security Number
- Driver’s License Number, accident/violation history, information about vehicle operators, lien/lease holders, vehicle information, etc.
Our third-party service providers collect credit card information.
Logging and Cookies
During the period you are logged in on our site, we log IP addresses (a number assigned to your computer when you use the internet), browser and platform types, domain names, access times, referral data (the last site or URL you visited before logging onto our site and the first site or URL you visit after leaving our site), and your activity while using or reviewing the site.
Whose Data Do We Collect?
We offer insurance and financial products and services and thus do not market any products or services to children under the age of thirteen or knowingly collect any information from children under the age of thirteen. If we become aware that information is or has been submitted by or collected from a child under the age of thirteen, we will delete this information.
Who Collects this information?
In order to better serve your particular needs, the information noted above is collected by USA Underwriters, its producer, and other companies working on behalf of USA Underwriters Services. In addition to collecting information from you, you should also know that, depending on the nature of your transaction, we may collect information from outside sources, such as loss information reports, motor vehicle reports, and credit reports.
How is this information used?
The information you submit to us via our on-line forms and email is used to provide you with the response or service you have requested. It may also be used with the information we collect via logging and cookies to identify you as a particular user; to track and measure Web site usage and customer/user preferences, interests, and demographics, and traffic patterns; and to determine audience size and repeated usage.
Who Has Access to this Information?
In order to better serve your particular needs, USA Underwriters, its producers, and certain companies working on behalf of USA Underwriters, have access to this information. This information may also be disclosed to third parties without consent if disclosure if necessary to com[ply with legal processes or to protect the rights, property, or personal safety of USA Underwriters, its users, or the public. We may also, as permitted by law, provide limited information about you to third parties without your permission when necessary or appropriate to render our services (e.g. inquiries from lien holders or inquiries from additional insureds listed on the policy, compliance with insurance support organizations, cooperation with other insurance companies in order to perform their function in regard to an insurance transaction involving you, complying with businesses that conduct actuarial or research studies, cooperating with regulatory and law enforcement authorities, or to address claims submitted under a policy we have issued.
When we share personal information with companies working on behalf of USA Underwriters, we generally protect that information with a confidentiality agreement.
What are your options regarding the collection, use, and distribution of your information?
Any information you submit to us via our on-line forms or email is done so on a voluntary basis. When you access our site, the collection, use, and distribution of your information will be handled according to the terms and policies outlined in this Privacy Statement. If you have any questions or concerns with any of the terms or policies descried in this Statement, please send an email to firstname.lastname@example.org.
What are your options regarding correction or storage of your information?
You may either personally see, or obtain from us by mail, the information about you in our files. If you believe the information we have about you in our records or files is incomplete or inaccurate, you may request via email (or other form of communication) that we make any necessary additions or corrections or, to the extent that it is feasible, that we delete this information from our files. You may send such requests by email to email@example.com
What security procedures do we use to guard against the loss, misuse, alteration, or theft of your information?
We use the Secure Socket Layer (SSL) protocol, a secure server and security protocol to safeguard the information you submit.
To help ensure the security of your personal and financial information that you submit to us (other than via email message), we use security software to encrypt the information before and during its transmission through the internet. We only allow information to be submitted for transmission if your browser is compatible with our security software. If your browser is not compatible, you will receive a message indicating your transaction cannot be completed because of the security risk.
Email messages are not secure. Our security software does not encrypt email messages. Email messages traveling through the internet are subject to viewing, alteration, and copying by potentially anyone on the Internet.
We take seriously the issue of safeguarding your privacy online. However, please note that you should exercise discretion with respect to the submission of any personal or financial information. Please keep in mind that transmitting this information via the Internet is never completely secure and thus any information submitted may be intercepted, collected, used, or disclosed by others. We encourage customers to either send confidential correspondence through the postal service or use the telephone to speak directly to our employees. We are not responsible for the security or confidentiality of communications you send to us through the Internet using email messages.
What can you do as a customer to help maintain security?
Utilize the latest version of Firefox, Google Chrome, Safari, and or Microsoft Edge. Our site is most secure when using one of these browsers. Additionally, you should:
- Keep your login name and password confidential. Utilize a password unique to you.
- Do not re-use passwords on multiple sites. Use a unique password for every site.
- Make sure others are not watching you enter your login name or password on your keyboard when using the protected areas of usaunderwriters.com
- Do not leave your computer unattended while logged in protected areas of usaunderwriters.com. After you have finished accessing your information, exit the protected area within usaunderwriters.com. This ensures that no one can access your policy information if you leave your computer and your session has not been timed out.